Terms of service

Terms and Conditions

Welcome to Miral India
Thank you for choosing Miral India. By using our website, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern the use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, you may not use the website.
2. Products and Services
Miral India offers a variety of premium, eco-friendly mirrors, lamps, and related accessories. We make every effort to accurately describe and display our products. However, we do not guarantee that the colors, images, or details are perfectly accurate due to differences in monitors.
3. Orders and Payments
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order at any time. Payments can be made through secure online payment methods. Once an order is placed, you will receive a confirmation email with details of your purchase.
Cancellations from customer side will be allowed for 12 hours of making an order.
4. Shipping and Delivery
Products in stock will be shipped in 3-7 days. But customised/out of stock products need a manufacturing time of 2-3 weeks.Bulk orders need a manufacturing time of 3-4 weeks. But,we strive to deliver products within the estimated delivery times, at the earliest.However, delays may occur due to unforeseen circumstances. Miral India is not responsible for any such delays. For more information, please refer to our Shipping Policy.
5. Returns and Refunds:-
The product must be unused and in its original packaging.
Mirror Breakage Policy:-Miral India assures his esteemed customer to deliver their mirrors 100% safe & secure at their door step. If any damage occurs during the transit, company will be responsible for the breakage and shall replace the mirror at earliest for free. Although there are some terms & conditions to read before claim your damaged mirror:
1.Customer must make a video from his/her phone while unboxing the mirror to record if there is any breakage/damage in the mirror.
Customer must unbox the mirror within 24 hours of receiving the mirror,if the mirror box is opened and checked after 24 hours claim will be void.He/she should fill the request form for getting return & replacement/refund.
Tips to Avoid Breakage of Mirror:
As we all know that a looking mirror is very sensitive (fragile) thing & cannot be repaired, a mirror can be damaged easily by hitting anything which has got some weight or power. There are some important points that we can keep in mind while installing a mirror.
1. Never throw mirror box, keep it at a safe place.
2. Lay the mirror box slowly flat on the floor, following instructions written on the box, such as this side up
3. While installing a mirror specially which has no framed border (i.e. LED mirror), cover all four corners with a cardboard or bunch of newspaper to avoid for any chip off .
4. While installing a LED mirror or any mirror which is frameless, never put the mirror on floor, always keep something between mirror and floor which can avoid breakage. (i.e. door mattress, cardboard, bunch of newspapers etc.)
5. Always use wooden plugs for holes to hang a mirror instead of plastic plugs
6. Intellectual Property
All content on this website, including but not limited to images, text, designs, and trademarks, is the property of Miral India and is protected by applicable intellectual property laws. Unauthorized use of this content is prohibited.
7. Limitation of Liability
Miral India shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products. We are not responsible for any harm or damage caused by using our products improperly.
8. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in [your jurisdiction].